We will initiate a replacement or refund after verifying the issue with our courier partner.

Contact our customer support within 48 hours with photographic evidence of the damage.

Once your order is processed, you will receive a confirmation email with all details.

Address changes are only possible if the order has not yet been processed. Contact us immediately.

If eligible, a full refund will be processed to your original payment method within 5–7 business days.

No, once the order is shipped, it cannot be cancelled. You may return it after delivery as per our Return & Refund Policy.

No, modifications are not allowed after placing the order. You will need to cancel (if eligible) and place a new order.

Please reach out to our support team for all cancellation requests. 

We’ll provide instructions for returning the item, including shipping details and guidelines.

After inspection, approved refunds are processed within 5–7 business days to your original payment method.

Yes, partial refunds may be offered if items partially meet return criteria, such as minor damage or missing packaging.

Report within 48 hours with photos, and we’ll arrange a replacement or refund promptly.